Shipping Policy

📦 Fast Nationwide Tracked Courier Delivery Across South Africa

Herbaally dispatches genuine, factory-sealed Herbalife products directly from official Herbalife South Africa distribution centers with full door-to-door courier tracking on every order.

1. South African Courier Shipping Rates (in ZAR, incl. 15% VAT)

Delivery Service Coverage Estimated Transit Time Cost (ZAR)
Standard Tracked Courier (Dawn Wing / DPD Laser) All 9 South African Provinces 2 – 3 Business Days (Metro: 24 – 48h) R 100.00 ZAR
Express Priority Courier All 9 South African Provinces 1 – 2 Business Days R 150.00 ZAR

2. Order Processing Time

All paid and confirmed orders are processed within 1 business day (Monday to Friday, excluding weekends and official South African public holidays). Orders placed before 12:00 PM SAST are prepared for dispatch the same business day.

3. Nationwide Coverage (Republic of South Africa Only)

We fulfill orders to physical residential and business street addresses across all 9 provinces of South Africa (Gauteng, Western Cape, KwaZulu-Natal, Eastern Cape, Free State, Limpopo, Mpumalanga, North West, and Northern Cape). Major metropolitan centers (Johannesburg, Pretoria, Cape Town, Durban) are typically delivered within 24 to 48 hours. We cannot deliver to P.O. Boxes.

4. Live Order Tracking

As soon as your order is handed over to the courier (Dawn Wing / DPD Laser / Courier IT), you will receive an automated email notification containing your waybill tracking number and a direct link to monitor your delivery in real time.

5. Customer Support & Merchant Disclosures

  • Independent Herbalife Distributor: Amedeo Zullo
  • Customer Support Email: support@herbaally.com
  • Live Chat: Available via the chat button in the bottom-right corner of our website.